RCS self-service — app, portal, and USSD
Day-to-day servicing for the RCS Store Card runs through digital channels backed by RCS Cards (Pty) Ltd (NCRCP38, FSP 44481). Head-office correspondence routes via Mutual Park, Pinelands, Cape Town, but most tasks need no branch visit.
RCS App (Android and iOS)
- Download from Google Play or the Apple App Store.
- Register with your South African ID and account number from the welcome pack.
- Use biometric or PIN login on subsequent sessions.
Inside the app you can:
| Feature | Benefit |
|---|---|
| Available credit & balance | Plan shopping before you reach the till |
| Statements & transactions | Download history for budgeting or disputes |
| Payments | Settle via linked debit card instantly |
| Cash advance request | Initiate EFT payout when eligibility flags show green |
| Profile updates | Refresh contact details after life changes |
Online self-service portal
Browser access on rcs.co.za mirrors many app functions for users who prefer desktop. PDF statements, payment scheduling, and document uploads for pending applications typically live here.
USSD quick check
Dial 120727# from your handset for balance enquiry without mobile data. Follow on-screen prompts; standard network USSD charges may apply.
Security practices
Never share OTP codes or your card PIN. Freeze spending via the call centre (0861 729 727) if you lose the plastic. Log out on shared devices. Report suspicious SMS phishing to info@rcs.co.za.
Personal loan accounts
If you hold a separate R2,000–R300,000 personal loan, servicing screens may appear alongside or within the same login after migration—always reconcile against the loan pre-agreement for instalment amount and remaining term. Loan-specific amortisation views depend on the product code RCS issues at approval.
