Published parameters
| Parameter | Value |
|---|---|
| Amount | From ≈ R500 (short-term tier) to R250,000 (personal-loan tier) |
| Term | 3 to 72 months |
| Maximum APR (statutory disclosure) | 102.14% |
| Initiation fee | Per NCR schedule — typically capped at R1,207.50 incl. VAT for unsecured agreements above R8,050 |
| Monthly service fee | Up to R69.00 incl. VAT (NCR cap) |
| Credit life insurance | Optional and disclosed pre-contract; premium capped by NCR rate |
Official representative example (published on moneyhello.co.za)
For a loan of R1,000 over 90 days, MoneyHello's own statutory disclosure lists:
| Cost component | Amount (ZAR) |
|---|---|
| Principal | R1,000.00 |
| Initiation fee | R150.00 |
| Monthly service fee | R60.00 |
| Interest | R90.00 |
| Total repayment amount | R1,300.00 |
| MoneyHello published this representative example for a short-term panel product. Which lender you match with, plus your affordability assessment, determines your actual quotation. |
Borrower requirements (typical across the panel)
- Age 18 or above.
- Valid SA ID held by a South African resident.
- Regular monthly income; salaried employment is what most panel lenders expect.
- Personal South African bank account that is active.
- Proof of income, commonly the last 3 months of bank statements or payslips.
- Mobile phone active for OTP verification and lender callbacks.
Illustrative example for a larger personal loan
For context, consider a R30,000 personal loan over 24 months at an illustrative mid-panel APR of 28% (for comparison purposes only — not a MoneyHello quote). The figures below show how fees and interest stack on a mid-range panel product:
- Monthly instalment ≈ R1,651
- Total interest paid ≈ R9,624
- Initiation fee (one-off) ≈ R1,207.50
- Service fee (monthly) ≈ R69
- Total cost of credit (interest + fees + insurance, illustrative) ≈ R12,477
- Total repayable ≈ R42,477
Mandatory risk warning. Treat both examples as illustrations only. Matched-lender affordability assessments set the real APR, fees, and instalment. High-cost credit becomes especially costly near the disclosed 102.14% maximum APR ceiling. Read and understand the Section 92 NCA pre-agreement quotation before signing any credit agreement.
FAQ — Terms
Why does MoneyHello quote a maximum APR of 102.14%? That figure is the statutory maximum disclosed across the lender panel, capturing the higher effective costs of very short-term, small-principal credit once fees are folded in. Your rate depends on the lender and product you match with; larger, longer-term loans usually carry a much lower effective rate.
What is the smallest amount I can get matched with? Roughly R500 on the short-term tier, though the exact minimum depends on which panel lenders are active for your profile.
Does the R69 service fee apply every month? Yes, for lenders that charge it — it is an NCR-capped monthly fee disclosed in your pre-agreement quotation, not a MoneyHello charge.