How to use MoneyHello on mobile
- Open Chrome, Safari, or Edge on your handset.
- Go to https://moneyhello.co.za/.
- Add the site to your home screen if you want a shortcut resembling a lightweight app icon (a "PWA-style" shortcut).
- Run the loan calculator and matching form the same way you would on desktop.
Functions available on mobile
| Feature | Mobile web | Native app |
|---|---|---|
| Apply / get matched | Yes | n/a |
| OTP login | Yes | n/a |
| Push notifications | Browser only | n/a |
| Document upload | Camera / file picker | n/a |
- Slider-based calculator for amount and term selection.
- Browser autofill for pre-populated form fields.
- SMS OTP sent to the handset you are using to browse.
- Camera or file upload for ID or proof-of-residence when a matched lender requests documents.
Troubleshooting mobile issues
Calculator slider not moving. Force-refresh the page and switch off aggressive ad-blocker extensions; they sometimes break the interactive slider script.
Cannot upload a bank statement. Try camera capture or a PDF under 5 MB, and rename files with non-Latin characters before uploading.
Page reloads unexpectedly during a payment redirect. Enable cross-site cookies for the matched lender's payment gateway in mobile browser settings — some bank redirect flows need them.
FAQ — Mobile
Is there a MoneyHello app on the Play Store or App Store? No native app exists at the time of this review. The mobile-web experience covers the full matching and application journey.
Will MoneyHello release a native app in future? No public announcement has been made yet. Check moneyhello.co.za directly for any future updates.
Is it safe to apply through a mobile browser? Yes, on the official moneyhello.co.za domain over HTTPS. Verify the address bar before entering personal information.
