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DirectAxis

4.0 (140 reviews)

DirectAxis: registered credit provider NCRCP1405, founded 1995, subsidiary of FirstRand Bank. Check the NCR licence and read our independent overview on Creditdeals.io.

Frequently Asked Questions

DirectAxis performs a full credit assessment for every application. Applicants with a poor credit history are less likely to be approved, and if approved, will typically receive a higher interest rate. There is no guarantee of approval for any credit score. If your record shows defaults or judgements, you may wish to explore credit repair before applying.

You need a regular monthly income of at least R5,000. This can come from a salary, pension, or business income, provided it is regular and verifiable with documentation.

Funds are typically in your bank account within 48 hours of signing the credit agreement and confirming the debit order. Many customers receive funds on the same or next business day.

Yes. If you do not have payslips, 3 months of bank statements showing regular income deposits are accepted. This applies to self-employed applicants and pensioners.

Contact DirectAxis immediately on 086 102 0304. The Personal Protection Plan may cover certain retrenchment events. You also have the right under the NCA to apply for debt review. Do not ignore the situation — early contact always provides more options.

Existing customers may be eligible for a top-up, subject to a fresh affordability assessment. Log in to the portal or call 086 102 0304 to enquire.

Yes. The Personal Protection Plan (credit life insurance) is compulsory and forms part of every DirectAxis personal loan. It settles your outstanding balance in the event of your death or permanent disability.

- Phone: 086 102 0304 or 021 764 3404 - Email: customerservice@directaxis.co.za - Hours: Monday–Sunday, 08:00–20:00 - Address: 108 De Waal Road, Diep River, Cape Town, 7800

Yes. Debt consolidation is one of the most common uses of DirectAxis financing. You use the proceeds to clear multiple debts, leaving you with one fixed monthly debit order.

Yes. A credit enquiry is recorded on your credit report when DirectAxis assesses your application. Avoid applying to multiple lenders at the same time, as multiple hard enquiries can temporarily reduce your credit score.

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DirectAxis: registered credit provider NCRCP1405, founded 1995, subsidiary of FirstRand Bank. Check the NCR licence and read our independent overview on Creditdeals.io.