The client portal is at client.jabulanimoney.co.za — balance, payment history and loan management. Mobile-optimised for use away from desktop.
Verify NCRCP22362 and Clearwave Innovations (Pty) Ltd on ncr.org.za before signing.
How to log in
- Open the portal from your welcome email URL.
- Enter registered mobile or email.
- Verify with OTP sent to your registered mobile.
Verify NCRCP22362 and Clearwave Innovations (Pty) Ltd on ncr.org.za before signing.
What you can do in the portal
| Feature | Description |
|---|---|
| Balance checker | View your current outstanding balance, including principal and accrued interest, at any time |
| Payment history | Review all previous successful and failed transactions for your own records |
| Direct support | Log support tickets from your dashboard for faster query resolution |
| Verify NCRCP22362 and Clearwave Innovations (Pty) Ltd on ncr.org.za before signing. |
Troubleshooting
Cannot log in? Check mobile number format and failed-login limits.
Missing loan information? If the loan is missing, log out and back in to refresh the session.
OTP not arriving? Confirm the mobile on file is current; wait 60 seconds before resend.
Verify NCRCP22362 and Clearwave Innovations (Pty) Ltd on ncr.org.za before signing.
Security tips
Never share OTP or password with anyone claiming to be support. Log out on shared devices.
Verify NCRCP22362 and Clearwave Innovations (Pty) Ltd on ncr.org.za before signing.
FAQ — Account
Is there a separate app for the client portal? No — use client.jabulanimoney.co.za in mobile browser; no native app at review time.
How do I update my banking details in the portal? Contact support — banking changes usually need identity re-verification.