Dengoo considers applications from borrowers with imperfect credit histories, making it accessible to a wider range of South Africans than many traditional banks. However, as an NCA-compliant lender, Dengoo must conduct both a credit check and an affordability assessment. An adverse credit record may result in approval at a lower loan limit or at a higher interest rate rather than an outright refusal. It will depend on the severity of the negative listing and your current income level.
Dengoo
Dengoo: NCR-registered credit provider in South Africa. Company history, licence number, ownership and verified contact details on Creditdeals.io. (156 chars)
Frequently Asked Questions
No. The National Credit Act requires all registered credit providers to verify affordability before granting credit. Dengoo needs to confirm that your income is sufficient to cover the loan repayments. Applicants must have a regular source of income — whether from employment, self-employment, or another verifiable source.
If you anticipate difficulty repaying on the due date, contact Dengoo via email at info@dengoo.co.za as early as possible. Enquire about available deferral or extension options. Any extension will result in additional interest accruing on the outstanding balance. Always request and review the full cost of an extension in writing before agreeing.
Dengoo is required by the NCA to provide reasons for credit rejection. After receiving the rejection notification, consider the following steps: request a free credit report from a registered bureau (e.g., TransUnion or Experian), resolve any listed defaults or disputes, reduce your existing debt obligations, and apply again after a credit improvement period.
Yes. Dengoo performs a credit bureau check as part of the mandatory NCA affordability assessment. This will appear as a credit enquiry on your profile. Multiple enquiries in a short period can negatively affect your score, so avoid applying to several lenders simultaneously.
To request the deletion of your personal account and data, contact Dengoo at info@dengoo.co.za and reference your rights under the Protection of Personal Information Act (POPIA). Note that Dengoo may be legally required to retain certain financial records for a minimum statutory period.
The Dengoo online platform is accessible 24 hours a day, seven days a week, including public holidays. Applications and approvals can be processed at any time. The speed of fund disbursement on public holidays depends on your specific bank's processing schedule.
The promotional rate of 0.01% applies to new (first-time) Dengoo borrowers only. The maximum promotional rate and loan amount may be subject to your credit assessment. Subsequent loans are issued at the standard rate of between 3.65% and 58.4% per annum.
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Dengoo: NCR-registered credit provider in South Africa. Company history, licence number, ownership and verified contact details on Creditdeals.io. (156 chars)