Repayment runs on DebiCheck — bank-authenticated debit orders after explicit mandate approval.
Verify NCRCP22496 on ncr.org.za before you share banking details or sign.
Missed-payment timeline
| Timeline | What happens |
|---|---|
| Day 1 | Penalty interest accrues; SMS notification sent |
| Day 3–7 | DebiCheck retry attempt |
| Day 30+ | Credit-bureau listing recorded |
| Day 60+ | Handover to collections |
| Day 90+ | Potential legal action |
| Verify NCRCP22496 on ncr.org.za before you share banking details or sign. |
Best practices for repayment
- Align DebiCheck with payday where possible
- Pay early when you can — daily interest makes early settlement cheaper
- Call support before the due date if hardship is likely
- Keep payment proof for three years
Verify NCRCP22496 on ncr.org.za before you share banking details or sign.
Early settlement
Under NCA Section 125, settle early without prepayment penalty — capital plus accrued interest, unpaid fees and pro-rated insurance. Use cabinet bank details and your loan reference.
Verify NCRCP22496 on ncr.org.za before you share banking details or sign.
Extension or postponement
Expect a shortfall? Contact CrediWise before the due date — extensions are case-by-case and not guaranteed after the due date.
Verify NCRCP22496 on ncr.org.za before you share banking details or sign.
FAQ — How to repay
Can I settle my CrediWise loan early? Yes — no penalty under NCA Section 125; interest only for days outstanding.
What happens if my DebiCheck fails? Retry within days; penalty interest starts from the first failed collection.
How do I request an extension? Contact support before the due date — extensions are discretionary, never automatic.