| Channel | Details |
|---|---|
| Phone | +27 21 139 0909 |
| support@primeloans.co.za | |
| Online contact form | https://primeloans.co.za/contact-us/ |
| Support hours | Monday–Friday, 08:00–17:00 SAST |
| Login / account portal | https://primeloans.co.za/user/login |
Note: PrimeLoans does not operate on weekends or South African public holidays. Queries submitted outside business hours are typically addressed on the next working day.
Reputation Overview
According to the Creditdeals.io editorial team's review of publicly available aggregator listings (Lafingo, RandCash, FastCashLoans), PrimeLoans earns consistent praise for its fast digital process and transparent fee disclosure. Common criticisms relate to the relatively low maximum loan amount for new borrowers (R4,000 on the first application) and the strict employment requirement that excludes self-employed and informal-sector workers.
FAQ — About the Company
Is PrimeLoans a legitimate lender? Yes. Prime Loans Technology (Pty) Ltd is registered with the NCR under NCRCP20937 and is bound by the National Credit Act.
When was PrimeLoans founded? The company was registered in 2024, making it one of the newer entrants in the South African short-term lending market.
Does PrimeLoans have physical branches? No. All services are delivered digitally via the website and mobile application.
Who owns PrimeLoans? Prime Loans Technology (Pty) Ltd, a South African proprietary limited company with registration number 2024/739416/07.