Author: James Holloway, Financial Analyst | Published: 2026-05-18 | Last Updated: 2026-05-18
About the Mulah Client Portal
Mulah provides borrowers with access to an online client portal hosted at https://client.mulah.co.za. This self-service area allows you to view and manage your loan without needing to call customer support for routine information.
How to Log In to the Mulah Client Portal
Follow these steps to access your account:
- Open your browser and go to https://client.mulah.co.za/client_login
- Enter the email address you used when registering for your loan
- Enter your password
- Click Login (or "Sign In")
- You will be taken to your account dashboard
Note: Your login credentials are the same email address and password you set up during your initial loan application.
What You Can Do in the Client Portal
Once logged in, the Mulah client portal allows you to:
- View your current loan balance and outstanding amount
- Check your repayment date and the amount that will be debited
- View your loan history and past repayments
- Update personal contact details (subject to verification)
- Contact customer support directly from the portal
- Submit documents if additional verification is required
Troubleshooting Login Problems
I Cannot Log In
- Double-check that you are using the correct email address (the one used during application)
- Ensure Caps Lock is not active when entering your password
- Try clearing your browser cache and cookies, then retry
- If you are using a work or public computer, try an incognito/private browsing window
I Forgot My Password
- Go to https://client.mulah.co.za/client_login
- Click the "Forgot Password" link (if available) or contact Mulah directly
- Follow the reset instructions sent to your registered email address
- If you do not receive the email, check your spam/junk folder
- If the issue persists, call +27 (87) 237 7010
I Am Not Receiving SMS Verification Codes
- Confirm your registered cellphone number is correct and active
- Check that your phone has signal and is not in aeroplane mode
- Wait a few minutes and try again — SMS delivery can sometimes be delayed
- Contact Mulah support if the issue continues
My Repayment Is Not Showing in My Portal
- Allow up to one business day for payment reconciliation
- Check your bank statement to confirm the debit occurred
- If the debit occurred but the portal still shows a balance, contact Mulah at info@mulah.co.za with your proof of payment