| Method | Typical timeframe | Commission / fee | Availability |
|---|---|---|---|
| Bank account (EFT) | Same day – 24 hours | None (standard EFT) | All partner lenders |
| Debit/bank card | Instant – a few hours | None | Select partners only |
| Cash payout | Not offered on this platform | — | Not available |
What to Do If Funds Have Not Arrived
- Confirm that you have fully signed the credit agreement and that all verification steps (OTP, bank-feed consent, identity check) are complete.
- Check your bank account for pending or uncleared transactions.
- Contact the lender (not Letocredit) whose offer you accepted — use the contact details in your credit agreement.
- If the lender is unresponsive and funds have been debited from your account without transfer to you, escalate to the NCR complaint line or the National Consumer Tribunal.
FAQ — Receiving Funds
Can I receive the loan in cash? No. Letocredit partner lenders transfer funds electronically to a South African bank account or card. Cash payouts are not available.
How long does it take to receive money? Most partner lenders disburse within the same business day. Apply during business hours to maximise same-day processing.
Can the loan be paid into someone else's account? No. Funds are disbursed to the bank account registered in your name in the credit agreement.