| Platform | Link |
|---|---|
| iOS (iPhone / iPad) | App Store — GoTyme Bank South Africa |
| Android | Google Play — GoTyme Bank South Africa |
The app is free to download. There are no monthly fees for the app or for maintaining a GoTyme Bank account.
System Requirements
| Requirement | iOS | Android |
|---|---|---|
| Minimum OS version | iOS 14 or later | Android 8.0 (Oreo) or later |
| Recommended device | iPhone 8 or newer | Any device released from 2018 onward |
| Data required | Yes (Wi-Fi or mobile data) | Yes (Wi-Fi or mobile data) |
| Biometric support | Face ID / Touch ID | Fingerprint |
App Features
The GoTyme Bank app provides a full suite of digital banking features, including:
Banking & Payments:
- View account balances and transaction history
- Make instant payments (EFT, Pay Anyone)
- Buy airtime and data
- Pay bills and prepaid utilities
Savings & Fixed Deposits:
- Open and manage GoTyme Fixed Deposits (3, 6, 12 months)
- Open and manage GoalSave pockets (flexible savings, up to 10% p.a.)
- View maturity dates and projected returns
- View IT3(b) interest certificates
Card Management:
- Freeze/unfreeze your GoTyme debit card
- View card details
- Manage your virtual card for online shopping
Security:
- 5-digit PIN authentication
- Biometric login (Face ID, fingerprint)
- Fraud reporting and card blocking
Support:
- In-app live chat (07:00–18:00 daily)
- FAQ and help centre
- Branch/Hub locator
App vs. Web Banking Comparison
| Feature | GoTyme App | GoTyme Website |
|---|---|---|
| Open fixed deposit | Yes | Yes |
| View fixed deposit balance | Yes | Yes |
| Make payments | Yes | Yes |
| Biometric login | Yes | No |
| Push notifications | Yes | No |
| Download statements | Yes | Yes |
| In-app chat | Yes | Yes |
| Best for | Daily use, on-the-go | Larger screen, document access |
What's New in the 2026 GoTyme App
The new app (live from 22 January 2026) introduced:
- Cleaner, modern interface with improved navigation
- Better performance and faster load times
- Stronger security features with enhanced encryption
- Improved savings management — including clearer display of fixed deposit status and GoalSave balances
- Phased migration from TymeBank — existing customers were migrated to the new app automatically
Troubleshooting the GoTyme Bank App
App will not install
- Ensure your device meets the minimum OS requirements (iOS 14+ or Android 8.0+)
- Check available storage on your device (app requires at least 100 MB free)
- Try downloading over Wi-Fi rather than mobile data
Login not working
- Confirm you are using your registered South African cellphone number
- Ensure you have not confused your GoTyme PIN with a different banking PIN
- Try resetting your PIN via the "Forgot PIN" option on the login screen
Biometrics not working
- Ensure biometric login is enabled in both your phone settings and within the GoTyme app settings
- Re-register your fingerprint or Face ID in the app settings if prompted
Fixed deposit not appearing in the app
- Log out and back in to refresh your account data
- Allow up to 15 minutes after opening a new deposit before it appears
- Contact in-app chat support if the issue persists
App crashes on opening
- Update the app to the latest version from the App Store or Google Play
- Restart your phone and try again
- Uninstall and reinstall the app (your account data is stored server-side and will not be lost)
Frequently Asked Questions — Mobile App
Q: Is the GoTyme Bank app free? Yes. The app is free to download and use. There are no fees associated with app-based banking at GoTyme Bank.
Q: Is the old TymeBank app still usable? As of the January 2026 migration, GoTyme Bank recommends all customers use the new GoTyme Bank app. The old TymeBank app may no longer receive updates. Download the new GoTyme Bank app from the App Store or Google Play.
Q: Can I open a fixed deposit through the app if I am a new GoTyme customer? Yes — but you must first register a GoTyme Bank account and complete FICA verification. Once your account is active, you can immediately open a fixed deposit from the Save & Invest section.
Q: Is my data safe in the GoTyme Bank app? GoTyme Bank operates under SARB regulation and is required to maintain banking-grade data security standards. The app uses encrypted communication and multi-factor authentication.
Q: What is the GoTyme app's rating on Google Play and the App Store? The GoTyme Bank South Africa app is available on the App Store (App ID: 6752971179) and on Google Play (package: za.co.gotyme). Ratings are updated regularly — check the respective stores for the latest score and customer reviews.
DISCLAIMER
Risk and Regulatory Disclaimer: This article is published for informational purposes only and does not constitute financial advice. Fixed deposits are savings products, not investments. Your capital is protected but not guaranteed beyond the CODI deposit insurance limit of R100,000 per depositor. Amounts above this threshold are not covered in the event of bank failure.
GoTyme Bank (TymeBank Limited) is licensed and regulated by the South African Reserve Bank (SARB) and supervised by the Financial Sector Conduct Authority (FSCA). You can verify GoTyme Bank's registration status on the SARB website at https://www.resbank.co.za.
Interest rates quoted are accurate as of May 2026 based on publicly available information and may have changed. Always confirm current rates directly with GoTyme Bank before making a deposit decision.
Creditdeals.io is an independent financial aggregator. We are not affiliated with GoTyme Bank. Our editorial team researches and reviews products independently.
SARB regulated entities register: https://www.resbank.co.za/en/home/what-we-do/regulation-and-supervision/banks/registered-banks-and-mutual-banks FSCA register: https://www.fsca.co.za/Regulated%20Entities/Pages/Search-for-FSPs.aspx